Return Policy

Last updated 06/10/2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

Returns

All returns must be postmarked within 14 days of your products being delivered/installed. All returned items must be in new and unused conditions, with all original tags and labels attached.

Return process

To return an item, place the item securely in its original packaging, containing proof of purchase, and mail your return to the following address:

Bearsense

267 Tettenhall Road

Wolverhampton

West Midlands

WV6 0DE

Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 28 days from the receipt of your item to process your return.

Exceptions

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Questions

If you have any questions concerning our return policy, please contact us at: enquiries@bearsense.co.uk